Printable View
Yea, I tried the secondary player and exact same issue, the audio is so far apart from video never say this here before and I watch lots of VOD. Seems as its encoded that way from the start ? I had some other friends check on their U5s also, same issue only on this movie. Weird.Quote:
Originally Posted by dishuser
On BuzzTV Classic, with VOD+TVSeries player set to "Backup", there is NO sync issues. I watched the first 15 minutes (direct stream - not downloaded), then advanced it a few times to different parts, and It is spot on.Quote:
Originally Posted by tvlarry
All of the issues currently being experienced are 110% caused by 1stream panel and there owners/staff
There is no bad config or hardware issues on our side.
Remember back about a week ago, when the only issue that we had was when the panel was under heavy load (i.e. NFL game times) and the connection point server started to have an issue.
Yes, customers could not log in, change channels etc, but if you stayed on a channel there was barely any issue. And the issue sorted itself out within an hour or so.
This was raised as a ticket, and the solution from 1stream, add a 2nd connection point server.
As part of that work they made significant changes in order for that to work (and did not share in a majority of these cases exactly what they had done).
As soon as that was performed by 1stream, we have had nothing but these serious issues on a daily basis.
Nothing else was changed on our side (config or hardware wise), this was the only change that was made.
So, to conclude, we are totally in the hands of 1stream with this issue. It was caused by them and it is upto them to fix it.
The tickets are still open, and they have advised us that they are monitoring everything as it happens.
There panel files are encrypted so cant even go in and fix our self this issue at this time
If anyone reading this ever decides to start there own service I suggest you stay away from 1stream
There is no secondary player on new devices.Quote:
Originally Posted by tvlarry
And don't forget you can set different player for LiveTV and different player for VOD+TV Series on current BuzzTV 5 version. for VOD+TV Series, you can even set it to external player (mxplayer, vlc, etc..) if you want.
there is no secondary player setting for over a year nowQuote:
Originally Posted by tvlarry
but external has always been there and you can pick from any player you have installed
I misquoted, its not Secondary, its "Backup" that was tried, same issue. I tried on Buzz U5, 5 other people tried on their U5s same issue here on US east coast.Quote:
Originally Posted by dishuser
and did you try external?Quote:
Originally Posted by tvlarry
No, will try nowQuote:
Originally Posted by dishuser
your only option will be vlc unless you added more in your appsQuote:
Originally Posted by tvlarry
The External VLC player does not like this movie, will not play has an orange spinning triangle in middle of screen. So I tried the VLC external player on another movie Equalizer 3 and it worked fine, so something about Ferrari is not being liked here. What is different on this video that it will not play as all the other videos play using Primary Player for VOD ? Backup and External no go here. Is there another setting I should look for ? thanksQuote:
Originally Posted by tvlarry
if using xc api you could try changing stream formatQuote:
Originally Posted by tvlarry
for external you can go to aptoide and search video players for more options
OK will do thanksQuote:
Originally Posted by dishuser
I just decided to plug in my U5 to test, and if I set the VOD+TV Series player to "Backup" and play from the beginning it is flawless. However if I switch it to "Primary" as it is playing, it initializes and then there is a huge audio sync issue like you said. Try to switch back to Backup (as it is playing) and things are still out of sync. Stop and resume, and things are still out of sync. Stop and start from beginning, and all is flawless again with backup player, and I can forward to any point I want and it is in sync.Quote:
Originally Posted by tvlarry
So seems like it works with Backup player, as long as you start the movie from the beginning why you are set to Backup player for VOD. Not if you try to resume after having played it with Primary.
Thank you Emporium ! I will try that, Incidently I did not try from beginning since most of the beginning is silent.Quote:
Originally Posted by Emporium
Magic ! I would have never thought you have to start from beginning when changing Players. This is flawless now. Do you guys keep the Player set to Backup on all VOD ?Quote:
Originally Posted by tvlarry