bluepenguin
12-17-2009, 03:40 PM
Alleged "unfair sales practices" are the target of a lawsuit filed yesterday against DIRECTV by the Washington State Attorney General. Claims AG Rob McKenna DIRECTV has been "wooing new viewers" with low prices while hiding a "multitude of fees, planned rate changes and terms that call for automatic renewals" in small print at the bottom of ads. DIRECTV says the allegations lack merit or, more specifically ....
""We always strive to provide 100 percent customer satisfaction but, to put it in perspective, we are talking about less than one percent of our customer base in the entire state. The vast majority of our customers in Washington, and the U.S. for that matter, understand our lease agreement and are happy with our overall service. We are disappointed that the state elected to file a lawsuit. We believe their allegations lack merit, and we are confident the court will agree with us."
Meanwhile, Alabama Senator Jeff Session has put the kibosh on the the Satellite Home Viewer Extension and Reauthorization Act due to complaints over language allowing DISH back into the distant signal business. Whether the complaints came from other Senators, consumers or DISH itself objecting to some provisions is the subject of some dispute. Whatever the truth, the Act missed its ride on the Department of Defense appropriations bill and instead got a 60 day extension.•
""We always strive to provide 100 percent customer satisfaction but, to put it in perspective, we are talking about less than one percent of our customer base in the entire state. The vast majority of our customers in Washington, and the U.S. for that matter, understand our lease agreement and are happy with our overall service. We are disappointed that the state elected to file a lawsuit. We believe their allegations lack merit, and we are confident the court will agree with us."
Meanwhile, Alabama Senator Jeff Session has put the kibosh on the the Satellite Home Viewer Extension and Reauthorization Act due to complaints over language allowing DISH back into the distant signal business. Whether the complaints came from other Senators, consumers or DISH itself objecting to some provisions is the subject of some dispute. Whatever the truth, the Act missed its ride on the Department of Defense appropriations bill and instead got a 60 day extension.•