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View Full Version : Freezing Issue in VOD


maird57
12-13-2022, 04:28 PM
The last couple of days I'm noticing freezing every 30 or so seconds. The video does a quick freeze(just enough to notice) but the audio isn't effected. Just an FYI, I haven't watched any movies for a few months so not sure when this actually started. I've watched about five different movies all with the same type of freezing. This is happening on two different servers which leads me to believe it's a box issue. The firmware says it's current V20220923, IPTV Version 5.0.793.
nobodyspecial
12-13-2022, 05:05 PM
Is it the same for all 3 players?
maird57
12-13-2022, 06:02 PM
Is it the same for all 3 players?

No players, just mac address for both servers
Or are you talking about the default, Secondary and external players in the box?
nobodyspecial
12-13-2022, 06:49 PM
Yes I'm talking video players
maird57
12-13-2022, 07:04 PM
Yes I'm talking video players

In the "Configuration Settings" Live TV is set at Primary, VOD & TV Series is set at Backup and Buffer Time is 3 seconds.
nobodyspecial
12-13-2022, 07:34 PM
Try the other players and see if they have issues
maird57
12-13-2022, 07:46 PM
Try the other players and see if they have issues

Do you mean in the :"Configuration Settings" "VOD & TV Series"?
herk
12-13-2022, 07:54 PM
Yes try external That will be vlc
nobodyspecial
12-13-2022, 07:56 PM
Yes try the other two If you have the same issue with vlc it's likely a server issue
maird57
12-13-2022, 08:51 PM
Changed to external and set to VLC. Seems to be working good now. Thanks
nobodyspecial
12-14-2022, 01:06 AM
Can you test the primary player If there is an issue with both buzz players it needs to be fixed
Thanks
maird57
12-14-2022, 01:18 AM
Can you test the primary player If there is an issue with both buzz players it needs to be fixed
Thanks

Not super tech savvy. Please explain how to test.
dishuser
12-14-2022, 01:21 AM
Not super tech savvy. Please explain how to test.

change vod/tv series to primary
maird57
12-14-2022, 01:25 AM
I'll do that after supper
maird57
12-14-2022, 02:09 AM
Changed to primary from external and no freezing. Decided to go to backup again and started freezing immediately.
dishuser
12-14-2022, 03:26 AM
Changed to primary from external and no freezing. Decided to go to backup again and started freezing immediately.

thanx for the update