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Dynas
10-19-2022, 01:59 PM
Since my updates on my X5 and HD5 I no longer have any volume control on the boxes.
dogdayz
10-19-2022, 03:10 PM
I have the same problem - no volume at all.
dishuser
10-19-2022, 03:12 PM
redo auto tv setup
Emporium
10-19-2022, 04:07 PM
Is it possible that "force MAX Volume" got enabled ? Settings->BuzzTV Utilities->Volume Control.

Depends on "how" you control the volume. If you depend on the internal box volume, then you want this disabled. If you use volume control on a TV or sound bar, then you probably want this enabled.
dogdayz
10-19-2022, 04:11 PM
redo auto tv setup

Thanks but can you elaborate... not sure what you mean. :noidea:
dishuser
10-19-2022, 04:20 PM
Thanks but can you elaborate... not sure what you mean. :noidea:


open the smart remote app and you'll see it
you'll also see max volume settings
dogdayz
10-19-2022, 04:43 PM
open the smart remote app and you'll see it
you'll also see max volume settings

I guess this should be in the XRS 4900 section. I don't have a smart remote app on the XRS4900.
dishuser
10-19-2022, 07:55 PM
I guess this should be in the XRS 4900 section. I don't have a smart remote app on the XRS4900.

does your bt-200 control tv volume as well as box volume?
dogdayz
10-19-2022, 07:58 PM
does your bt-200 control tv volume as well as box volume?

It did before the update. Now I have no audio. Video is ok.
dishuser
10-19-2022, 08:04 PM
It did before the update. Now I have no audio. Video is ok.

what's your tv volume set to?
I keep mine around 60%
dogdayz
10-19-2022, 08:08 PM
what's your tv volume set to?
I keep mine around 60%

I have been trying everything. Volume way up but it seems no audio from the STB. Nothing in my setup has changed since it took the update this morning.
Emporium
10-19-2022, 08:30 PM
When you try to change volume, do you see the volume slider on the screen showing that it is increasing/decreasing ?

When watching a program on LiveTV, if you press the left button on the Dpad, do you get a subtitles and Audio overlay ? If so, do you have anything listed in the audio section ?
dogdayz
10-19-2022, 08:38 PM
Yes, yes and yes. :yes:
dishuser
10-19-2022, 08:45 PM
Yes, yes and yes. :yes:

what happens when you press tv volume buttons on bt-200?
dogdayz
10-19-2022, 08:53 PM
The lower volume buttons show the volume bar. The top vol buttons do nothing.

I can turn on the sub titles....lol
dishuser
10-19-2022, 09:03 PM
The lower volume buttons show the volume bar. The top vol buttons do nothing.

I can turn on the sub titles....lol

set remote up to control tv power,volume and source
dishuser
10-19-2022, 10:58 PM
https://www.satfix.to/showthread.php?216436-buzz-xrs-4900&p=1328618#post1328618
Emporium
10-19-2022, 11:29 PM
If you go into Settings->Audio Output, what is your Digital Audio format set to ? Try setting it to Auto or PCM...
dogdayz
10-19-2022, 11:50 PM
Hey guys, thanks for trying to help me. It's working now!!! :yeaah:

I was going to try it on another TV... I moved the HDMI cable to another TV and the audio was working so I plugged it back to the first TV and the sound was back on. Must have been an issue with the HDMI connection.

All is good now, thanks.:thumbsup: