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squirtNcider
07-27-2022, 09:43 AM
Did anyone get the July 26th update for Buzz 5? It made the Buzz logo freeze when loading. I had to do a factory reset to get it to disappear. This happen to anyone else? Using an XR4000.

kenkell1
07-27-2022, 08:31 PM
My buzz4900 did the same with Buzz 5, 751 update last week. Instead of doing a factory reset I was told by another member to let it sit on the logo for 5 to 10 minutes and the home screen would load. It in fact did load but happens every time I turn on the box now.

nobodyspecial
07-27-2022, 09:28 PM
My buzz4900 did the same with Buzz 5, 751 update last week. Instead of doing a factory reset I was told by another member to let it sit on the logo for 5 to 10 minutes and the home screen would load. It in fact did load but happens every time I turn on the box now.

Try clearing cache on buzz 5 app

kenkell1
07-27-2022, 11:39 PM
Try clearing cache on buzz 5 app

Thanks buddy I'll give it a try :thumbsup:

squirtNcider
07-28-2022, 12:03 AM
I did the factory reset but now somehow it did a July 27 update 5.0.752 and all channels say 'cannot decode stream' and 'decoder initialization error'

dishuser
07-28-2022, 12:19 AM
I did the factory reset but now somehow it did a July 27 update 5.0.752 and all channels say 'cannot decode stream' and 'decoder initialization error'

try other video player or a different stream format

nobodyspecial
07-28-2022, 12:29 AM
Reboot your box 753 was sent

squirtNcider
07-28-2022, 12:35 AM
Wow, that was quick...Did the reboot and now have 753 installed with tv working.
Thanks for the help!

kenkell1
07-28-2022, 02:24 PM
I cleared my cache on the buzz 5 app and everything works good once again.