EZ Box Issue

[Costactc]

Been using the EZ Box for a couple of months now and the box is great. The only issue I'm having is at the bottom left corner it says safe mode. I have tried everything to get rid of it, including pressing mode button on the remote. Any help with this issue will be greatly appreciated.

[nobodyspecial]

Reset it. You remember the start up code?

[Costactc]

I don't have access to the code. I never had to use it. How do you reset it?

[nobodyspecial]

Not at home right now to know exactly where in menu but after reset code is 12369

[Costactc]

Thanks bud. Not in a rush.

[nobodyspecial]

home settings factory default,reset all

[Costactc]

Setting-firmware-wipe data. Factory default, reset not options.

[nobodyspecial]

what sw version you on?

[Costactc]

Sw version I'm using is 1.0.41[12022019].

[nobodyspecial]

my launcher version is 1.0.17211.0702019
sw version 1.0.328
have you checked for an update?

[Costactc]

Yes I have, it says I have the latest.

[nobodyspecial]

i have different menu for some reason I think mine is older
You just have to find factory default in menu

[Costactc]

Finally figured it out. Be alot easier if my provider wasn't constantly freezing. Safe mode at the bottom left is gone. Thanks bud.