buzztv3000 blocked with noise at times

[astaza]

my buzztv3000 edition 2018updated. recently begin to be blocked with noise.i had to unplug it to work.
any suggestion?

[dishuser]

my buzztv3000 edition 2018updated. recently begin to be blocked with noise.i had to unplug it to work.
any suggestion?
recently??
there's hasn't been an update since july

[astaza]

sorry i mean recently it gets blocked with the noise . i just gave the info that it is updated. it has nothing to do with update.

[dishuser]

sorry i mean recently it gets blocked with the noise . i just gave the info that it is updated. it has nothing to do with update.

try a different hdmi cable

[astaza]

try a different hdmi cable

when i say it gets blocked, i mean the picure is frozen and i can do nothing with remote control.

[surfinisfun]

when i say it gets blocked, i mean the picure is frozen and i can do nothing with remote control.

I'm confused with the noise issue you think is causing this....... What would noise have to do with picture freeze.

[dishuser]

I'm confused with the noise issue you think is causing this....... What would noise have to do with picture freeze.

maybe the silence is deafening

[astaza]

I'm confused with the noise issue you think is causing this....... What would noise have to do with picture freeze.

the picture gets frozen and a noise began at the sametime. i can do nothing with remote control. i am not talking about normal frezzing.

[surfinisfun]

[QUOTE=astaza;1270233]the picture gets frozen and a noise began at the sametime. i can do nothing with remote control. i am not talking about normal frezzing.[/QUOTE ]

ok, so there is some kind of sound coming from your system when it freezes?

That has nothing to do with freezing.....you know ones audio, ones video. You know they're separate right?

[astaza]

ok, so there is some kind of sound coming from your system when it freezes?

yes exactly. but this kind of noise happens just when the picture and the box are totaly frozen and you can do nothingwith remote control.
it is not a big issue because it happebs occasionnally and with unplugging the box, things get restored to normal

[astaza]

guys it becomes annoying because every day the buzztv3000 is blocked once or twice per day either using iptv or juste youtube. and i can do nothing with remote control and i have to unplug to solve the problem. i bought it on march 2028. i began thinking to return it to the seller. what do you suggest?

[nobodyspecial]

guys it becomes annoying because every day the buzztv3000 is blocked once or twice per day either using iptv or juste youtube. and i can do nothing with remote control and i have to unplug to solve the problem. i bought it on march 2028. i began thinking to return it to the seller. what do you suggest?

Have you factory set the unit?

[astaza]

yes i did factory reset but no result.
iv changed the powerkey behaviour from default to shutdown, and i will check. if it the issue persists i will change the bar multiple plug surge protector, and i will check again.

[Terryl]

The unit could be overheating, try a small desk fan blowing on it, if the unit does not lock up again a small PC fan can be mounted to the unit,(cool air blowing in) they have some very quiet PC fans at frozenCPU.com, the lower the dBA rating the quieter the fan will be, some even have a USB plug to power them.

And as to the noise when the unit locks up, this is a digital signal, when the digital data stream locks up it could just be stuck on a sound bit, the noise may be the D to A outputting sound in the locked up state.

[astaza]

The unit could be overheating, try a small desk fan blowing on it, if the unit does not lock up again a small PC fan can be mounted to the unit,(cool air blowing in) they have some very quiet PC fans at frozenCPU.com, the lower the dBA rating the quieter the fan will be, some even have a USB plug to power them.

And as to the noise when the unit locks up, this is a digital signal, when the digital data stream locks up it could just be stuck on a sound bit, the noise may be the D to A outputting sound in the locked up state.

i do not think it gets blocked because of overheat because sometimes it happens when we just turned it on in the morning.

[Dodgem]

yes i did factory reset but no result.
iv changed the powerkey behaviour from default to shutdown, and i will check. if it the issue persists i will change the bar multiple plug surge protector, and i will check again.I would try what Nobodyspecial said and if that don't work then i would return it.
If it gets really hot then i would return it for sure and not bother with the fan.

[astaza]

I would try what Nobodyspecial said and if that don't work then i would return it.
If it gets really hot then i would return it for sure and not bother with the fan.

alreeady reset it and changed HDMI cable but in vain. buzztv3000getting hot Never heard it.
with iks using dreamlink HD , i used to use a fan for Hd module board.

[Dodgem]

alreeady reset it and changed HDMI cable but in vain. buzztv3000getting hot Never heard it.
with iks using dreamlink HD , i used to use a fan for Hd module board.Well if it's not getting hot you may be okay.Have you tried both wired and wireless?If it's wired it maybe the network cable or router.The cause is there you just have to search for it.

[astaza]

Well if it's not getting hot you may be okay.Have you tried both wired and wireless?If it's wired it maybe the network cable or router.The cause is there you just have to search for it.
It is wireless.

[Dodgem]

It is wireless.If all else fails and it can be returned then thats what i would do.

[astaza]

If all else fails and it can be returned then thats what i would do.
i will try all these one by one to see: wired conexion, replace surge protector bar, change powerkey from default to shutdown.

[astaza]

Well if it's not getting hot you may be okay.Have you tried both wired and wireless?If it's wired it maybe the network cable or router.The cause is there you just have to search for it.
It seems the wifi 5ghz that causes the problem. i changed to wired and it blocks no more since a week now.
thanks Dodgman for this proposition.

[Maestro701]

It seems the wifi 5ghz that causes the problem. i changed to wired and it blocks no more since a week now.
thanks Dodgman for this proposition.

I experienced this freeze with noise issue last week and I had to unplug and restart.

What happens is the picture freezes and the noise is like a continuous tooting of a car/truck horn. The remote is unresponsive, the only way to get out of it is to unplug.

I must say, this has never happened on my 3000 before so I just shrugged it off. I too am using wifi 5gz

[Emporium]

I experienced this freeze with noise issue last week and I had to unplug and restart.

What happens is the picture freezes and the noise is like a continuous tooting of a car/truck horn. The remote is unresponsive, the only way to get out of it is to unplug.

I must say, this has never happened on my 3000 before so I just shrugged it off. I too am using wifi 5gz

I have mine wired, and in the last 3 weeks it has happened to 3 or 4 times that I have had the unit seem to hang on the BuzzTV App. Actually, it continues to play the channel (video and audio), or if in EPG screen the preview windows continues to go, but it no longer responds to the remote. No up/down, epg, volume, etc.. Only key that responds is HOME button. But it takes me out to the main menu, but the audio continues to stream from last channel it was tuned to.
Instead of rebooting, I've managed to just go into settings -> apps, under buzztv, and do a force stop.
Then I can go back to main and restart livetv, just like normal.

Very strange. It happened once when I was on 211 (I just dismissed it). Now 2 or 3 times since 233.
The last time was this morning, and this time, I managed to hit the "clean" button from the home screen twice, and it killed the buzztv app which was still playing audio in the background.

Something strange.